VAT and Import Taxes

Belbren is not responsible for any import taxes or VAT charges incurred by their order. Any such charges must be paid by the customer.

Customs/Postage Delays and Lost Items

Belbren is also not responsible for delays due to customs checks or items lost in the mail as we have no control over this and cannot predict such instances.

However, in the case that your item does not arrive, we will attempt to help you locate your order by contacting the courier and local post office.