We understand that you may need to make adjustments to your order. We accept changes within 12 hours of your order placement to accommodate this. Any modifications requested after this 12-hour window will incur a 50% restocking fee.
Each of our items is personalized and made-to-order, with production beginning 12 hours after your order is placed. Any changes at this stage require restarting the process to ensure the highest quality and accuracy. This meticulous process, though involving additional time, labor, and materials, is designed to reassure you of the excellence of your item.
The 50% fee after production starts covers the costs already invested in your item. We appreciate your understanding and apologize for any inconvenience this policy may cause.